Rent

Our terms

Contract terms

The moment you rent a vehicle with Lago Rent a Car, It is important to know our terms and service policies.

If you have any additional questions, our team will be happy to help you.

  • Reservations will be fulfilled with vehicles of the same category.

  • To validate your reservation, you must present your reservation confirmation.

  • National ID card or passport.

  • The rented vehicle may only be driven by the contract holder or authorized additional drivers.

  • The return of the vehicle includes 1 hour of grace period.

  • After the grace period, a charge of 50% of a rental day will be applied.

  • if it exceeds 4 hours, you will be charged a whole day of rent

  • Vehicles must be returned with the same fuel level as when they were delivered.

  • Cards VISA, MasterCard and American Express

  • Bank transfer

  • Cash

  • Rentals will be charged at the start of the rental

Frequent Questions

Find answers to the most common questions about our vehicle rental services, reservation process, payments, and policies.

What is the main difference between Lago Rent a Car and traditional companies?

At Lago Rent a Car We prioritize personalized service and transparency in every rental.

Unlike many traditional companies, where a high volume of customers can affect service quality, we focus on providing a more personalized and efficient experience.

We offer fast processes for pick up and drop off of the vehicle, transparent rates without hidden chargers and support throughout the entire rental process to ensure your experience is simple and reliable.

No. Upon your arrival, the contract will already be prepared and you will only pay the previously quoted amount, with no hidden fees or unexpected additional costs.

For your convenience, we offer different payment methods such as credit cards, cash, or bank transfer.

All our rates include 80/20 collision coverage for the vehicle and third-party damage coverage, providing you with greater peace of mind during your rental.

If you provide us with your flight number and contact phone numberour airport team will monitor the status of your flight and will wait for your arrival in case of a delay.